Terms & Conditions

1. Agreement Overview

By submitting a commission request or making a payment to Kajun Art ("Artist"), you ("Client") agree to be legally bound by these Terms and Conditions. Please read this agreement carefully before placing an order.

2. Ordering & Payment

• Upfront Payment Required: Work will not commence on any commission until full payment has been confirmed via Cash App ($KajunArt).
• Order Matching: Clients must include their full Name or Email Address in the Cash App payment note so the payment can be matched to their form submission.
• Promotions: Promotional discount codes (e.g., LAUNCH20) must be applied or communicated prior to payment. Disclosed discount offers cannot be applied retroactively.

3. Reference Images & Communication

• Clients are responsible for emailing visual reference materials, character details, clothing choices, and pose ideas to sales@kajunart.com immediately after submitting the order form.
• To protect server integrity and site security, file uploads directly through website forms are restricted. All visual references must be submitted via email.
• The Artist is not responsible for minor inaccuracies resulting from vague, conflicting, or incomplete client descriptions.

4. Revision Policy

Revisions allow adjustments to be made during the sketching and line-art phase. The number of allowed revisions depends on the selected tier:

• Simple Tier: Includes up to 1 minor revision during the sketch phase.
• Medium Tier: Includes up to 2 revisions during the sketch phase.
• Premium Tier: Includes up to 3 revisions during the sketch phase.

Note: Any additional revisions requested beyond the tier allowance, or major redesigns requested after the sketch phase has been approved by the Client, will incur an extra charge based on drawing time required.

5. Refund Policy (Strict All-Sales-Final)

By submitting payment, the Client explicitly waives the right to initiate chargebacks or payment disputes. If Kajun Art is unable to complete a commission due to severe personal reasons or unforeseen illness, a full 100% refund will be issued immediately to the Client's original Cash App account.

6. Copyright & Usage Rights

Artist Rights:

• Kajun Art retains full intellectual property and copyright ownership of all created artwork.
• The Artist reserves the right to post, display, stream, and publish the artwork on social media platforms, websites, portfolios, and promotional materials unless a private commission agreement has been purchased prior to drawing.

Client Rights (Personal Use):

• The Client receives a personal, non-exclusive license to use the final high-resolution digital image for personal display (e.g., social media profile pictures, avatars, personal phone wallpapers, or personal printing).
• The Client may NOT resell, reproduce for merchandise (shirts, prints, stickers), mint as an NFT, or use the artwork for commercial advertising without purchasing a Commercial License (+50% of base order cost).

7. Final File Delivery

Completed artwork will be delivered digitally via high-resolution PNG or JPEG file emailed directly to the Client's email address. No physical items will be shipped.

8. Contact Information

For questions regarding these terms, order status, or commission inquiries, please contact:
Email: sales@kajunart.com
Website: www.kajunart.com