Privacy Policy

1. Overview

At Kajun Art ("we," "us," or "our"), accessible via www.kajunart.com, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines what information we collect, how we use it, and how your data is handled when you request an artwork commission.

2. Information We Collect

When you submit a commission form or contact us, we collect information necessary to fulfill your artwork order, including:

• Contact Information: First and Last Name, Email Address, and Phone Number.
• Social Handles: Discord Tag, Twitter/X handle, Instagram username, or other preferred communication handles.
• Commission Details: Artwork descriptions, character details, outfit notes, selected pricing tiers, and optional add-ons.
• Reference Materials: Image attachments, photos, or character references you email directly to sales@kajunart.com.

3. How We Use Your Information

We use the collected information exclusively for legitimate business purposes related to your order:

• Processing, drawing, and delivering your custom artwork.
• Communicating order status updates, sending draft sketches for approval, and delivering final high-resolution files.
• Verifying Cash App payments against submitted commission forms.
• Responding to client inquiries and providing customer support.

4. Payment Processing & File Security

• Financial Privacy: All payments are processed externally through Cash App ($KajunArt). We do not store, process, or have access to your bank account numbers, debit card details, or sensitive financial login credentials on our website servers.
• Server Security: To prevent malicious file scripts or viruses, our website forms do not accept direct file uploads. All visual reference photos are submitted directly via email to our secure inbox (sales@kajunart.com).

5. Information Sharing & Third Parties

We value your privacy. We do not sell, rent, trade, or monetize your personal information to any third parties or advertisers under any circumstances.

Your information is only shared with trusted service providers necessary to operate our website and service (e.g., website hosting, form automation plugins, and email delivery providers).

6. Cookies & Site Analytics

Our website may use standard technical cookies to ensure basic website functionality, form performance, and page loading speed. You can choose to disable cookies through your individual browser options, though some site features may not function as intended.

7. Data Retention & Your Rights

We retain order details and email correspondence only as long as necessary to fulfill your commission and maintain accurate accounting records. You have the right to request access to the personal data we hold about you or request that we delete your contact information once your commission is completed.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:
Email: sales@kajunart.com
Website: www.kajunart.com